Privacy Policy

Introduction

At YIS, we are committed to protecting the privacy of our website visitors, clients, and partners. We recognize the importance of safeguarding personal data and ensuring transparency in how we collect, use, store, and share information.

This Privacy Policy outlines our practices regarding the collection and processing of personal data, whether provided directly by you through our website or collected automatically via cookies and analytics tools.

YIS operates in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in Europe and relevant U.S. data privacy regulations. Our goal is to provide clear and transparent information about your rights and our responsibilities regarding data privacy.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

YIS collects personal and non-personal information to improve user experience, provide services, and enhance our digital presence.

1. Information You Provide Directly

When you interact with our website, contact us, or request a service, we may collect personal data such as:

• Full name, email address, phone number, company name and position (if applicable), language preferences, documents or media files submitted for translation or interpretation services.

At this time, YIS does not process direct payments through its website. If online payments are enabled in the future for training services or other offerings, this Privacy Policy will be updated accordingly.

1. Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies, analytics tools, and tracking technologies. This may include:

• Device and Browser Data – Your IP address, device type, operating system, and browser version.
• Usage Data – Pages visited, time spent on our site, referring sources, and interaction with content.
• Cookies and Tracking Technologies – Small files that enhance functionality, personalize experiences, and provide analytical insights.

For details on managing cookies, visit:
www.youronlinechoices.com or www.allaboutcookies.org

2. Use of Cookies and Tracking Technologies

YIS uses cookies and other data collection technologies to enhance your browsing experience, analyze site performance, and provide relevant content.

We may use:

• Essential Cookies – Necessary for website security and core functions.
• Performance & Analytics Cookies – Help us measure site traffic and optimize navigation.
• Advertising & Marketing Cookies – Used for targeted advertising on third-party platforms.
• Social Media Cookies – Enable interactions with social media plugins.

You can manage or disable cookies via your browser settings. However, disabling certain cookies may affect website functionality.

3. How We Use Your Information

YIS processes collected data for the following purposes:

• To provide and improve our translation and interpretation services.
• To respond to inquiries and deliver customer support.
• To optimize our website functionality and user experience.
• To send relevant updates, newsletters, and marketing content (if you opt-in).
• To analyze website performance and marketing effectiveness.
• To ensure security, fraud prevention, and compliance with legal requirements.

4. Advertising, Analytics & Social Media Tracking

Advertising & Remarketing

YIS may use third-party advertising services, such as Google Ads, Facebook Ads, and LinkedIn Ads, to display targeted advertisements based on user behavior.

These third parties may collect browsing data through cookies and pixels to deliver relevant content. If you prefer not to receive personalized ads, you can adjust your preferences:

• Google Ads Settings: www.google.com/settings/ads
• Facebook Ad Preferences: www.facebook.com/ads/preferences
• LinkedIn Ad Settings: www.linkedin.com/psettings/advertising

Analytics & Website Tracking

We use Google Analytics to track user behavior, monitor site performance, and improve digital experiences. This data helps us understand:

• The number of visitors to our website.
• How users interact with different pages and services.
• Where traffic originates (organic search, ads, referrals, etc.).

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

5. Data Sharing & Disclosure

YIS does not sell or rent personal information. However, we may share limited data under specific circumstances:

• With Trusted Service Providers – Third parties that assist with website hosting, analytics, or marketing.
• For Legal Compliance – If required by law, legal proceedings, or governmental authorities.
• For Business Transactions – If YIS undergoes a merger, acquisition, or restructuring.

All third-party partners are required to adhere to strict confidentiality agreements.

6. Data Security & Retention

YIS implements industry-standard security measures to protect all collected data from unauthorized access, loss, alteration, or misuse.

• Encryption & Secure Storage – Personal data is stored on secure servers with restricted access.
• Access Control – Only authorized personnel and trusted service providers have access to necessary data.

YIS treats all materials and information shared by clients, employees, vendors, visitors, and job applicants as strictly confidential, in accordance with our confidentiality agreements. All affiliated entities must sign a confidentiality agreement before engaging in any professional relationship with YIS.

The information protected by YIS includes, but is not limited to:

• Client data – Contact details, billing/invoicing information, service details, reference files for translation and interpretation projects.
• Employee & vendor data – Contact information, payment details, professional qualifications, financial data, resumes, and relevant documentation.
• Project materials – Documents, audio files, and others used in translation, interpretation, and language services.

Additionally, YIS may transfer personal data to authorized third-party providers for service fulfillment, processing, or support purposes. This includes carefully selected vendors operating outside our headquarters, who assist in carrying out essential business operations. By submitting your personal data, you agree to its secure transfer, storage, and processing by these providers, in accordance with this Privacy Policy.

YIS does not rent, sell, loan, or share personal information with third parties, except when legally required or necessary for service fulfillment.

• Data Retention Policy – We retain personal data only for as long as necessary to provide services, comply with legal obligations, or fulfill contractual requirements.
• Secure Disposal – When data is no longer needed, it is permanently deleted or anonymized to prevent unauthorized access.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data YIS holds about you.
• Request Correction of inaccurate or incomplete data.
• Request Deletion of personal data (subject to legal exceptions).
• Withdraw Consent for marketing communications.
• Opt-Out of Targeted Advertising & Cookies using browser settings.

I you have any questions about or need to complete your data, please feel free to contact us at contact@yisinterpretation.com

8. International Data Transfers

YIS operates in the United States, and your information may be stored and processed in the U.S. If you are an EU resident, we take necessary safeguards to ensure GDPR compliance when handling your data.

9. Third-Party Links & External Services

Our website may contain links to external websites not operated by YIS. We encourage you to review the privacy policies of these third-party platforms before engaging with them.

10. Changes to This Privacy Policy

YIS may update this policy periodically to reflect operational changes, regulatory updates, or security improvements. Updates will be posted on this page, and significant changes will be communicated where necessary.

11. Contact Us

For questions about this Privacy Policy, please feel free to contact us to contact@yisinterpretation.com or call us to (404) 545-0771.